Description

Keeper Security is hiring a driven, English speaking Channel Account Manager to join our Japan Channel team. This role will have a heavy focus on growing Non Japan Asian including Singapore, New Zealand and Australian partner relationships. Focus on Ingram Micro ANZ and Singapore Launch. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access, endpoint privilege management and remote browser isolation. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com.

About the Role

The Channel Account Manager, Japan will report to our Director of Global Channel Account Management, carrying a primary focus on building pipeline and channel revenue with existing channel partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem.

Responsibilities

Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, distributors, systems integrators and strategic software partners (primarily in New Zealand and Australia)
Act as a liaison between Keeper and assigned channel partners
Build, maintain, and manage relationships with current and prospective channel partners
Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts
Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
Communicate in English and Japanese, both verbally and in writing
Sell through partner organizations to end users in coordination with partner sales resources
Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams
Ensure partner compliance with Channel Partner programs and agreements
Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
Identify partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners
Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads
Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group
Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

5+ years of channel sales experience
Must have English language proficiency for business purposes, with excellent verbal and written communication skills, Japanese professional language proficiency is preferred
Experience selling into New Zealand and Australian markets with proven success
Proven success driving revenue growth via channel partners
Good understanding of Partner Incentive programs and PRM tools
Strong interpersonal skills and ability to excel in a team oriented atmosphere
Extremely motivated and goal-oriented
Must want a career-oriented environment that is both fun and professional
You share our values, and work in accordance with those values
Willingness to travel up to 50%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter
Employment history, qualifications, work eligibility
Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications
Scheduling information

Information From Others:

Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Channel Account Manager, Bilingual (English) (NZ/AUS-Japan)

Job Description