As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

Senior IT Engineer(Server,Storage&Backup,Data protection)

Job Description