Project Manager, Directed Content - Telecommunications, Media and Technology

About the Team:

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against - ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role: 

Reporting to the Sector Lead, Directed Content, our Project Managers are the process and project management lynchpins of the Directed Content engine - responsible for defining the research scope and angles of Directed Content projects in Technology, Media & Telecoms guiding the work of our Analysts. Project Managers are accountable for understanding what expert profiles are most relevant to client interest in their sectors of coverage - leveraging Director of Research insights, Client Contributor feedback, user engagement data, and the AlphaSense platform itself to guide an understanding of what will deliver the deepest and most relevant insights to Expert Transcript Library clients. Project Managers are also responsible for ensuring the day-to-day productivity of Analysts on their team, coaching Analysts on their sourcing strategies and ensuring that Analysts efforts are yielding high-quality results.

Who You Are:

• Client-focused: You’re passionate about understanding client needs and delivering high-impact content that drives value.
• Strategic thinker: You connect client challenges, industry trends, and company dynamics to identify the right experts and insights.
• Research-driven: You use both qualitative and quantitative data to make informed decisions and are comfortable leveraging tools such as AlphaSense and Tableau.
• Industry expert: You possess deep expertise in Technology, Media & Telecoms markets (Expert Insights), with a comprehensive understanding of the companies, market trends, competitive dynamics, and emerging themes shaping your sector(s) and influencing client research priorities
• Highly organized: You can effectively manage multiple projects, stakeholders, and deadlines in a fast-paced environment.
• Proactive self-starter: You consistently identify opportunities to improve outcomes and take ownership to drive results.
• Efficiency-minded: You look for ways to scale processes, improve workflows, and maximize team impact.
• Collaborative: You thrive in cross-functional environments and build strong relationships with Directors of Research, Client Contributors, and other stakeholders to drive execution and deliver results.

What You’ll Do: 

• Own your sector: Be the go-to expert in Technology, Media & Telecoms, staying ahead of key industry trends, companies, competitive dynamics, technological innovation, regulatory developments, and investment themes shaping the sector.
• Drive research execution:Launch and manage research projects across the Technology, Media & Telecoms landscape, aligned to client demand, sector priorities, emerging technologies, and evolving market dynamics.
• Shape project strategy: Define research angles, expert criteria, and vetting questions to ensure high-quality outcomes.
• Ensure expert quality: Review and approve expert profiles, providing feedback to maintain a best-in-class expert network.
• Lead pod performance: Run regular team huddles, track project progress, and manage workload allocation across Analysts.
• Deliver operational excellence: Monitor project activity, scheduling, compliance, expert engagement, and key performance metrics.
• Coach and develop Analysts: Provide ongoing guidance, feedback, and support to elevate sourcing quality and execution.
• Partner cross-functionally: Collaborate closely with Directors of Research, Sector Leads, Client Contributors, and Contributor Relations teams to align on client needs and emerging opportunities.
• Build sector expertise: Continuously refine knowledge resources, support onboarding, and help strengthen team-wide expertise within your coverage area.