SCIENTEC CONSULTING PTE. LTD.
Software Application Engineer
Visa Source Listed
📍🇸🇬 Singapore📅9h ago
S$66,000—S$1,20,000/ year
≈ ₹41L — ₹75L per year
Product Performance ManagementMonitor systems performanceApplication MonitoringProgress ReportingSoftware EngineeringTeam Problem SolvingApplication Support and EnhancementApplication Support Managementincident management toolRemedyAccess Control ManagementManaging Daily OperationsZendeskApplication SupportEngineering
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Job Description
- Participated in the main development team to provide L2 & L3-code level support
- Hybrid work arrangement with positive and innovative culture
- Salary up to $10,000 + AWS
We are expanding our team with Software Application Engineer to be part of the main development team to provide technical support (code level changes).
- Comprehensive employee’s benefits including up to 21 days of Annual Leave, medical coverage, transport and training allowance, etc
Responsibilities:
- Monitor system performance, resolving technical issues, and coordinating with different teams for problem resolutions.
- Monitor and analyse the current state for various software applications / product runtime environment to ensure optimum system performance.
- Manage application and security incidents, conduct problem determination, work with various teams to resolve issues on timely basis to meet SLA.
- Develop operations and processes guide to ensure every aspect of operations is documented and comply with audit requirements.
- Manage day-to-day operation activities, analyse statistics and write status and progress reports.
Requirements:
- Min. Diploma & above
- Proven experience as an Operations Engineer or similar role
- Experience in incident management workflows, using ITSM tools such as ServiceDesk, Remedy, Zendesk, etc
- Experience in security and access control measures to control privileged access to test production environment
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Ng Kee Hung (Vickus) - R2091423
ScienTec Consulting Pte Ltd - 11C5781