Home-Based Operations Project Manager

Number of Openings:1

The DCX Client Services – Home-Based Operations Project Manager will serve as a critical bridge between executive leadership and day-to-day operational execution. This role is ideal for a results-driven “driver” who is equally comfortable handling detailed logistics tasks and overseeing high-level company initiatives. The right candidate will bring structure, accountability, and forward momentum—ensuring priorities are executed efficiently while maintaining alignment with broader business goals.

REQUIRED CORE COMPETENCIES 

• Strong Communication – Effectively bridges information between the founder, teams, and clients, ensuring clarity and alignment.

• Problem-Solving – Quickly addresses issues, especially escalations, and develops solutions that prevent recurrence.

• Leadership & Team Coordination – Guides and motivates cross-functional teams to work in sync toward shared goals.

• Adaptability – Navigates changing priorities, urgent matters, and operational challenges with composure.

• Critical Thinking – Analyzes processes to identify gaps, streamline workflows, and improve efficiency.

WHAT YOU WILL DO 

• Logistics Triage & Accountability: Monitor all incoming logistics requests, assign ownership, and follow up relentlessly to ensure the team completes "to-dos" on time.

• Strategic Project Management: Drive and manage high-level business initiatives at the directive of the VP of Operations and COO.

• Operational Reporting: Track progress on long-term goals and ensure departmental tasks align with broader company KPIs. The candidate will manage and distribute reporting from Excel (creating reports is not required).

• Loop Closing: Identify bottlenecks in processes and proactively suggest solutions to leadership.​

WHAT WE LOOK FOR 

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field preferred; equivalent work experience will also be considered.

• Experience:2–3+ years of management experience, logistics, or project management is ideal; promo experience is not necessary.

• Language Proficiency: Strong verbal, written, and English communication skills. 

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • Basic Excel skills are required; knowledge of pivot tables or intermediate skills will be helpful.

  • Integrator mindset: Able to take a vision from the COO and break it down into actionable steps for the team.

  • High assertiveness: Comfortable holding team members (and leadership) accountable to deadlines.

  • Project management expertise: Proficiency in managing complex workflows and multi-phase initiatives.

  • Solutions-driven: Able to identify issues/bottlenecks and help implement resolutions.

WHAT WE OFFER

• Salary Range: PHP 50,000 - 65,000

• Industry: Promotional

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM CST (US)

• Workdays: Monday through Friday (US)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages.

• Permanent work-from-home setup.

• Company equipment provided.

• Internet stipends upon hiring.

• HMO Coverage.

• PTO credits and service incentive leaves.

• Major spring and winter company live events.

• Monthly employee appreciation virtual events.

• Company-provided career skills training courses.

• A company culture focused on your personal and professional growth.

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!