The role of a Technical Account Manager requires strong technical depth and exceptional communication skills to drive customer success and retention. The job involves owning a portfolio of enterprise customers, driving deployment completion, and ensuring measurable business outcomes. The company is a high-growth, venture-backed leader redefining data security in the AI era.
Requirements
- 6+ years of experience in Technical Account Management, Customer Success Engineering, or a similar post-sales technical role at a B2B SaaS company
- Demonstrated success managing a portfolio of complex enterprise accounts simultaneously
- Strong technical aptitude: comfortable reading logs, navigating CLI environments, debugging integrations, and understanding network/endpoint architecture
- Experience deploying or supporting endpoint security, DLP, CASB, or adjacent data security products
- Familiarity with enterprise IT environments: Active Directory, MDM tools, VDI, and cloud storage platforms
- Excellent written and verbal communication skills; able to adapt from technical deep-dives to executive-level business reviews
- Proven track record of driving deployment completion and measurable customer outcomes
Benefits
- Competitive salary
- Benefits
- Professional growth opportunities
Originally posted on Himalayas