Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

To help achieve this mission, Toast is expanding into new countries and markets and so we are currently seeking a Sales Manager to serve as a founding member of our Australian team. As a founding Sales Manager, this is an opportunity to build something meaningful from the ground up, where you will be an early member of our team that is transforming the way restaurants operate locally. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area.

By understanding their unique needs, you will develop a customized solution that helps Sydney businesses thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. Your work will have an immediate and lasting impact, requiring a blend of operational sales expertise and a founder/entrepreneurial mindset.

As the cornerstone of this function in this region, you will collaborate closely with the RVP and other stakeholders to lay the foundation for sustainable success in the Sydney region. The role offers autonomy, the chance to navigate ambiguity, and the opportunity to create frameworks, processes, and initiatives that will define the region’s growth for years to come.

As a Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Territory Account Executives who are in the field everyday transforming the way restaurants operate. You will work closely with your sales team on how to understand restaurants’ unique needs and develop customized solutions that help their businesses thrive.

This is a field-based opportunity with local travel and field work. Candidates must live local to the Sydney area, or be willing to relocate.

About this roll*: (Responsibilities)

Hire, develop, motivate, and manage a quota-achieving sales team
Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs
Spend time enabling and empowering your team through walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
Accountable for the new business growth across your assigned district

Do you have the right ingredients*? (Requirements)

3+ years of sales experience in a sourcing and/or closing role
2+ years of leadership experience
Proven track record of success
Passionate with the ability to inspire and motivate those around them
Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

Special Sauce: (non-essential skills, nice to have)

Management experience building customer-facing, quota-achieving full cycle sales teams
Experience working in a tech environment
Experience working in a fast-paced, high growth environment
Proven track record of creating a winning culture that performs at a high level

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Sales Manager

Job Description