PERSOL SINGAPORE PTE. LTD.
Business Operations Analyst - East
Visa Source Listed
📍🇸🇬 Singapore📅22h ago
S$38,400—S$40,800/ year
≈ ₹24L — ₹26L per year
DashboardsOperational EfficiencyPermit ManagementResource CoordinationBusiness Operational PlanningMicrosoft ExcelSales Reportinggovernance frameworkBrand AmbassadorsBusiness ImprovementIssue ResolutionLiaising With Internal StakeholdersLeadership ManagementStrategic Decision-MakingPerformance Monitoring
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Job Description
Job Responsibilities
- Support business transformation and operational excellence initiatives by contributing to process improvements, governance frameworks, performance managemen systems, and operating model enhancements.
- Conduct data analysis and market research to identify trends, generate actionable insights, and support strategic and operational decision-making.
- Prepare and deliver reports, dashboards, and presentations to communicate project updates, business performance, findings, and recommendations to management and leadership teams.
- Manage sales operations and performance tracking, including sales reporting, KPI monitoring, commission and incentive verification, and analysis to support business growth.
- Coordinate operational activities and business initiatives, including store openings and closures, product launches, events, permit management, and regulatory requirements.
- Manage relationships with agencies, vendors, and suppliers, including Brand Ambassador administration, resource coordination, performance monitoring, and service delivery oversight.
- Collaborate with internal stakeholders and cross-functional teams to ensure compliance with contractual obligations, company policies, retail standards, customs regulations, and operational procedures.
- Drive operational efficiency and administrative effectiveness through process optimization, issue resolution, invoice and payment management, and continuous improvement initiatives.
Job Requirements
- Diploma holder and above
- At least 1 year of relevant experience in the FMCG, retail, or travel retail industry.
- Proficient in Microsoft Excel, including advanced functions such as formulas, PivotTables, and data analysis techniques.
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