PradeepIT Consulting Services Pvt Ltd
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Salesforce Einstein Bot | Brillio | Remote
Primary skills: Live chat setup, Einstein Bot, Service cloud, experience cloud, Github, apex, Integration, LWC
Shift timing:11 to 8 PMExperience: 4 to 6 yearsLocation: RemoteNumber of Positions: 01
Experience with Live chat setup, Einstein Bot, and Omni Channel setup. (Must to have) Knowledge of Best practices. Software development lifecycle and automation. Understand and define requirements, Design, Develop, Test, and deploy software that will help drive improvements on the platform. Solid understanding of OOP/Functional programming in various languages such as Apex, Python, JavaScript, and related. Knowledge of Best practices. Software development lifecycle and automation. Be passionate about learning and adopting new technologies. Communicate on a regular basis, at action log meetings with the Business team, on tracked progress (using JIRA, GitHub) and maintain a Customer Centric approach and relationship with the Business/Product team. Successful practical problem-solving, excellent written and interpersonal communication, and documentation skills. Ability to prioritize tasks and work independently without too much guidance at times (asking the right questions). Knowledge and experience in the different "clouds" and on the platform including Mulesoft, Platform Events, LWC and related. Some periodic on-call duties to provide application support, incident management, and troubleshooting when needed. Continue to bridge the gap between development and business with a strong bias towards Best Practices and Reusability as well as leveraging out of the boxfunctionality. Should have broad and deep technical knowledge but they also need to possess listening, communication, and presentation soft skills. Should be able to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Rich experience in Salesforce project implementation, Configuration and Customization. Good experience in data modeling and product development on Cloud platform
Originally posted on Himalayas