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Position Overview

The Associate Training & Development Manager is responsible for executing, maintaining, and continuously improving training initiatives and materials that support field readiness and consistent execution for the clonoSEQ Field Sales team. This role focuses on training content creation and lifecycle management, learning management system (LMS) administration and reporting, training program facilitation support, and enablement of key tools and workflows (including EMR-related training). The Associate Manager leads day-to-day execution for defined training workstreams within established strategy and collaborates regularly with Sales Training leadership, Marketing, Medical Affairs, Digital Health, and Customer Operations to ensure training materials are accurate, compliant, well-organized, and effectively deployed.

Key Responsibilities and Essential Functions

Training Content Creation, Review, & Maintenance

Develop, revise, and maintain sales training materials (e.g., training presentations, facilitator guides, learner assessments) by synthesizing inputs from cross-functional partners and aligning to approved promotional messaging and training strategy
Manage Medical, Legal, and Regulatory (MLR) review cycles by preparing and submitting materials, tracking decisions, resolving routine feedback conflicts, and following up with appropriate stakeholders as needed
Own content management process to ensure training assets remain current, compliant, and well-organized

Training Facilitation Support

Execute end-to-end training session logistics (both virtual and in-person), anticipating constraints (e.g., time zones, facilitator availability, materials readiness) and resolving routine issues to keep delivery on track
Manage the production and administration of training sessions as needed (e.g., co-facilitation, breakout support, Q&A coordination), triaging learner questions, and documenting follow-up items for the appropriate SMEs
Develop and manage systems to track attendance, completion, and follow-up actions for training programs
Analyze training engagement trends and coordinate timely follow-ups, including management of the Training & Development team newsletter

Learning Management System (LMS) Administration

Manage LMS administration (e.g., user access, course setup, content deployment) and troubleshoot routine issues by diagnosing root causes, applying standard fixes, and escalating system issues as needed
Monitor and report on training completion, learner engagement, and effectiveness metrics; interpret results to identify gaps and recommend targeted reinforcement actions to Training & Development leadership
Partner with Training & Development leadership to recommend and implement continuous improvements to training programs based on LMS data, learner feedback, and observed field needs

EMR Integration Training Support

Develop, revise, and maintain training materials for EMR-related workflows by translating partner inputs into clear, role-based guidance in alignment with approved processes
Lead the coordination of training updates in response to EMR updates and field team feedback by assessing impact, revising materials, and clearly communicating changes to stakeholders
Serve as a primary training point of contact to coordinate field questions and feedback on EMR-related processes and tools, routing complex items to the appropriate SMEs

Cross‑Functional Collaboration

Collaborate with Marketing, Digital Health, Customer Operations, and other internal partners to gather inputs and prioritize updates so training materials remain accurate, compliant, and aligned with approved processes
Support conferences and internal meetings by assisting with training-related preparation and materials, as needed

All other duties as assigned

Position Requirements (Education, Experience, Other)

Required

Bachelor’s degree plus 5 years of related experience, or master’s degree plus 3 years of related experience
Minimum of 3 years of experience working within a highly regulated scientific field (e.g., pharma, biotech, hematology/oncology, medical device, and/or diagnostics)
Experience administering a Learning Management System (LMS), including user access management, course setup, content deployment, basic troubleshooting, and related metrics dashboards
Flexible and proactive approach including a strong personal drive and desire for feedback
Strong team player and effective self-starter with a commitment to evaluating personal effectiveness
Excellent written and oral communication and presentation skills
A passion for the healthcare field and the power of technology to improve patient lives
Agency-side experience may be applicable

Preferred

MBA or scientific graduate-level degree (e.g., MPH, PharmD)
Experience supporting cross-functional teams in a regulated healthcare environment
Exposure to EMR integration, digital health solutions, or healthcare IT–related marketing efforts
Exposure to hematology/oncology or immunology therapeutic areas
Experience coordinating with external vendors or agencies

Working Conditions

Position can be remote, but Seattle-based is preferred
May require attendance at meetings scheduled outside of normal working hours, including some nights and weekends
Occasional travel (~15%) will be necessary to engage with customers, support business goals, and facilitate team building with a primarily remote/WFH team

Compensation

Salary Range: $80,200 - $120,400

Other compensation elements include:

equity grant
bonus eligible

ALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment.

Interested in this position, but don’t meet all the requirements? Adaptive is committed to building diverse, equitable, and inclusive teams across our organization. Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the “Know Your Rights: Workplace Discrimination is Illegal” Poster for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@adaptivebiotech.com.

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail accommodations@adaptivebiotech.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.

Originally posted on Himalayas

Associate Training & Development Manager

Job Description