We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Manager, Renewals

Your Opportunity:

Are you ready to move from managing a small group to leading a strategic revenue engine for a global market leader? This is your chance to step into a high-influence role where you aren't just following a playbook—you are helping to write it for the entire ANZ region.

At New Relic, we pride ourselves on being a "Best Place to Work," offering a stable yet fast-paced environment where your leadership directly feeds our internal talent pipeline. You’ll join a team where people stay for the long haul because we invest in their growth as much as our own.

What You'll Do:

Mentor and Empower: You will recruit, onboard, and mentor a high-performing team, opening doors for their internal promotions and future career moves.
Strategic Influence: Collaborate with Sales and Marketing to design outreach campaigns, using your instincts to navigate the unique cultural nuances of the European market.
Innovate with Technology: Lead the charge in leveraging AI and state-of-the-art sales tools to automate the "grind," allowing your team to focus on high-impact, creative engagement.
Global Collaboration: Partner with peers in AMER and APAC to ensure ANZ is a synchronised part of our global engine, building an impressive international network of contacts.
Data-Driven Leadership: Use data-driven insights to provide the "colour commentary" that helps executive leadership understand our regional success.

This Role Requires:

Leadership Experience: Significant experience in B2B technical sales, including a proven track record in a management or team leadership position.
Strategic Mindset: A deep understanding of outbound pipeline generation and the tactical differences between selling in various European hubs like London, Munich, or Madrid.
Coaching Passion: A genuine interest in learning and development, helping others become better at what they do.
Technical Proficiency: Confidence using Salesforce and sales engagement tools to streamline work and stay at the forefront of the field.
Communication Skills: Fluency in English with the ability to communicate a clear vision and foster a supportive team culture.

Bonus Points:

Multilingual Skills: Fluency in German, Spanish, or French is a significant advantage, allowing you to connect even more deeply with our diverse customer base.
Academic Background: A degree in Business, Marketing, or a related field.
Scale-Up Experience: Success stories of achieving measurable goals within a rapidly growing or "challenger" environment.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Manager, Renewals

Job Description