Nooks.ai is looking for a Technical Support Engineer to join their team. As a Technical Support Engineer, you will provide prompt and empathetic communication to help users resolve issues, debug and troubleshoot complex technical problems, and collaborate with engineering teams to escalate and resolve issues as needed.

Requirements

3+ years of Technical Support experience
Experience providing end-user support on complex, feature-rich, constantly iterating B2B SaaS platforms
Excellent written and verbal communication skills

Benefits

Generous Paid Time Off
401k Matching
Retirement Plan
Relocation Assistance

Originally posted on Himalayas

Technical Support Engineer

Job Description

Requirements

Benefits