Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks.
Requirements
- Manage the product implementation of existing clients adding new business or modifying current business
- Responsible for client outreach to âÂÂkick offâ the product implementation/migration process
- Present project plan to client on product modules to be implemented per signed contract
- Set client expectations and define scope of product migration activities
- Responsible to educate client on best practices and guide them through the product migration phase
- Manage all communication with the client including conducting meetings and conference calls
- Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager
- Facilitates training needs, schedules client training and reports on training completed
- Ability to manage multiple projects concurrently with aggressive timeframes
- Complete projects within set timelines while mitigating risks that could cause the project to delay.
- Manage detailed work plans, schedules and client status reports.
- Responsible for tracking and managing client product migration deliverables
- Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
- Ensure successful hand-off to client services group for on-going support post product migration
- Collaborate with internal departments to resolve client questions and issues during product migration
- Responsible for keeping the project on track and in scope, anticipating and assessing project issues
- Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
Originally posted on Himalayas