We're hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience. The ideal candidate will be organized, detail-oriented, and able to communicate clearly and confidently.

Requirements

2+ years in Customer Support, Customer Success, or Service roles
Experience with CRM tools (preferably Salesforce)
Strong experience with Case Management and Issue Resolution
Excellent written and verbal English communication
Strong analytical and problem-solving skills
High attention to detail in documentation
Ability to manage multiple cases simultaneously

Originally posted on Himalayas

Customer Support Specialist

Job Description

Requirements