SOC Program Manager – Job Description
Position Title: SOC Program Manager
Program: SBA – Enterprise Cybersecurity Services (ECS)
Position Summary
The SOC Program Manager serves as the senior management lead responsible for oversight, coordination, and execution of Security Operations Center (SOC) services supporting the SBA Enterprise Cybersecurity Services (ECS) program. This position aligns with the HACS SIN Cyber Operations Manager labor category and provides leadership for cybersecurity operations, program governance, compliance oversight, continuous monitoring, incident response coordination, vulnerability management, risk management, and cybersecurity policy implementation activities.
The SOC Program Manager is responsible for ensuring delivery of enterprise cybersecurity operations in accordance with SBA requirements, federal cybersecurity mandates, and applicable NIST, FISMA, FedRAMP, and CISA guidance.
Essential Duties and Responsibilities
- Provide overall management and operational oversight of the SOC and cybersecurity operations support services.
- Serve as the primary interface with the Government Program Manager, Contracting Officer Representative (COR), and executive stakeholders.
- Lead execution of cybersecurity operations, continuous monitoring, incident response, threat detection, and vulnerability management activities.
- Manage cybersecurity policy, governance, and compliance activities in alignment with Task Area 3.5.2 requirements.
- Coordinate Risk Management Framework (RMF), FISMA, POA&M, audit readiness, and assessment activities.
- Develop and maintain Program Management Plans (PMP), staffing plans, transition plans, schedules, risk registers, and status reports.
- Provide leadership and oversight for 24x7x365 SOC operations and escalation procedures.
- Ensure compliance with NIST SP 800-53, NIST RMF, FedRAMP, CISA directives, and federal cybersecurity standards.
- Oversee incident response coordination, root cause analysis, remediation tracking, and executive reporting.
- Manage cybersecurity operational metrics, dashboards, Service Level Agreements (SLAs), and Quality Assurance Surveillance Plan (QASP) reporting.
- Coordinate vulnerability assessments, penetration testing support, security monitoring, and remediation activities.
- Support cybersecurity policy development, implementation, and compliance validation activities.
- Provide executive-level briefings and recommendations regarding cybersecurity risks, incidents, and operational readiness.
- Manage subcontractors, personnel performance, staffing levels, and resource allocation.
- Ensure timely delivery of all contractual deliverables, reports, and technical documentation.
- Support continuity of operations (COOP) and disaster recovery planning activities for cybersecurity operations.
Minimum Qualifications
- Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Information Assurance, or related discipline. Additional relevant experience may substitute for degree requirements.
- Minimum of 10 years of progressive experience managing cybersecurity programs, SOC operations, or enterprise cyber operations in a federal environment.
- Minimum of 5 years of experience leading cybersecurity operations teams supporting federal agencies.
- Demonstrated experience supporting FISMA, RMF, ISCM, vulnerability management, audit readiness, and incident response activities.
- Experience managing enterprise SOC operations and continuous monitoring programs.
- Strong understanding of federal cybersecurity frameworks including NIST SP 800-37, NIST SP 800-53 Rev. 5, NIST SP 800-61, NIST SP 800-137, FedRAMP, and CISA guidance.
- Experience developing executive reports, dashboards, operational metrics, and program management documentation.
- Demonstrated ability to manage multiple priorities, operational teams, and cybersecurity service delivery.
- Excellent communication, leadership, organizational, and stakeholder engagement skills.
Preferred Certifications
- Project Management Professional (PMP)
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- GIAC Certified Incident Handler (GCIH)
- Certified Ethical Hacker (CEH)
- ITIL Foundation or higher
Originally posted on Himalayas