Fraud Officer

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Compliance team’s mission is to ensure that Robinhood operates in alignment with applicable regulations while maintaining a strong culture of integrity and accountability. This team works closely with legal, risk, and product partners to identify, assess, and mitigate financial crime risks, including sanctions exposure. The team focuses on maintaining effective controls, monitoring regulatory developments, and supporting the business in meeting compliance obligations.

As the firm’s Fraud Officer, you will support the design, execution, and continuous improvement of fraud compliance processes, including developing oversight over shared services. You will collaborate with internal partners to ensure controls are operating effectively and help implement improvements based on regulatory expectations and internal findings. This role plays an important part in protecting the company and its customers from financial crime risks.

This role is based in our Lithuania office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Maintain and enhance oversight of onboarding and fraud operations, including monitoring service-level agreements.
• Review and challenge first-line fraud detection and prevention activities, including alert dispositions and case escalations.
• Develop and deliver training programs for first-line fraud teams to support consistent operational practices and regulatory compliance.
• Support the timely and accurate filing of fraud-related SARs.
• Develop reporting metrics and present fraud trends, risks, and operational updates to management and the board.
• Maintain and enhance policies and procedures related to onboarding, fraud detection, prevention, investigation, and reporting.
• Partner with legal, risk, and fraud teams to assess and address fraud risks across the business.
• Monitor regulatory developments and update relevant policies and procedures as needed.
• Lead fraud program enhancement initiatives and operational improvement efforts.
• Support financial crimes and fraud risk assessments across products and business operations.

What you bring

• Experience in fraud detection, prevention, and investigations.
• Ability to develop and maintain oversight programs for shared services functions.
• Clear written and verbal communication skills, particularly when documenting findings and presenting recommendations.
• Ability to operate effectively in a multinational fintech environment.
• Ability to synthesize complex data into clear reporting metrics and actionable insights.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact and bonus programs.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.