Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for a strategic, analytical, and highly collaborative Senior Procurement Specialist to manage our indirect procurement efforts. In this role, you will be a true steward of the business, managing a portfolio of $25M+ in indirect spend across key categories including Hardware, Software/SaaS and Professional Services. You will partner closely with internal stakeholders to ensure they have the tools, services, and partnerships they need to succeed.

We operate in a unique environment that combines the fast-paced, builder mentality of a startup with the structured, scalable rigor of a corporate enterprise. If you take immense pride in ownership, lead with curiosity, and know how to deliver impactful savings while making it incredibly easy for your stakeholders to do business, we would love to meet you. This is a hybrid role, blending the flexibility of remote work with in-person collaboration at our Chennai Toast office.

A day in the life (Responsibilities)

Drive and execute comprehensive sourcing and category management strategies across Marketing, Branding, Events and Professional Services to align with Toast’s broader financial goals.
Manage the end-to-end contract lifecycle, negotiating terms that drive measurable cost savings while mitigating risk and protecting the business.
Champion an exceptional "ease of doing business" by designing frictionless procurement workflows and removing operational roadblocks for internal teams.
Act as a trusted advisor and business steward, building deep relationships across the organization and guiding stakeholders through the procurement process with empathy and clear communication.

What you'll need to thrive (Requirements)

Bachelor’s degree in business, Supply Chain, Finance, or a related field.
6+ years of dedicated experience in indirect procurement, with a strong background in process improvement and Procure-to-Pay (P2P) optimization.
Deep expertise in category management and contract management.
Hands-on familiarity with modern procurement and spend management tools, specifically Zip.
Demonstrated experience implementing AI use cases within procurement to drive automation, efficiency, or deeper data insights.
Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.
Proven experience interacting with, advising, and influencing US-based stakeholders at all levels
Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.
Strong analytical and strategic thinking skills, with a track record of translating complex spend data into actionable initiatives.
An "ownership" mindset and a natural "learn and be curious" attitude.
Work timings for the role: 2 PM to 11 PM IST
This is a hybrid role with 2 days per week in the Chennai office.

What will help you stand out (Nice to Have)

Experience working in a multinational or high-growth technology company
Exposure to SOX-compliant or US-listed organizations
Experience navigating and driving changes in a hybrid culture that balances startup agility with corporate structure (SaaS or tech industry experience is a major plus).
Relevant industry certifications (e.g., CPSM, CIPS).

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Specialist, Procurement

Job Description