Job Summary

The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. Reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.

Key Responsibilities

• The Director, OTCR, AI SME, will play a crucial role in the second line of defence, responsible for overseeing and challenging the management of risks associated with the use of Artificial Intelligence (AI) and Machine Learning (ML) within Cyber Security and Technology. This role will focus on ensuring the effective identification, assessment, mitigation, and monitoring of AI-related risks, contributing to the development and implementation of a robust AI risk management framework. The ideal candidate possesses a strong understanding of AI/ML technologies, cyber security principles, and risk management best practices.

• This role is responsible for shaping and overseeing the bank’s AI risk and governance framework in the second line of defence, including collating the enterprise AI risk profile, analysing risk and control data to identify emerging issues and themes, and providing independent challenge to ensure alignment with regulatory expectations and risk appetite. It requires strong analytical capability (to interpret complex risk, control and model data), effective coordination skills (to drive OTCR-wide AI activities and consistency across policies and standards), and high-quality written and verbal communication (to engage senior stakeholders, influence decision-making, and translate technical concepts into clear, actionable insights), alongside a solid grounding in cyber or technology risk concepts.

• The role also leads OTCR-wide coordination of AI initiatives, supporting policy development, governance, and control implementation, while driving learning, awareness, and stakeholder engagement to enable safe and informed AI adoption; candidates should demonstrate curiosity and active learning in AI developments, with a working understanding of key concepts and risks, but deep technical specialism or prior hands-on AI experience is not required.

Strategy

• AI Though Leadership: Provide though leadership on the emerging trends and best practices across Cyber and Technology risk. Input into strategic and emerging risk identification and management capabilities to enable the bank to take a forward looking and proactive stance in the management of AI related risks.

Business

• AI Risk Framework Development & Implementation: Contribute to the development, implementation, and maintenance of a comprehensive AI risk management framework, aligned with industry best practices and regulatory requirements.

• Risk Identification & Assessment: Proactively identify and assess emerging AI-related risks across Cyber Security and Technology, considering both current and future AI applications. This includes evaluating risks related to Technology, operational risk and security vulnerabilities and design.

• Risk Mitigation & Control Evaluation: Evaluate the design and effectiveness of controls implemented by the first line of defence to mitigate identified AI risks. Challenge and provide recommendations for improvement where necessary.

• Monitoring & Reporting: Establish and execute ongoing monitoring activities to track the effectiveness of AI risk management controls. Prepare and present regular reports on AI risk posture to senior management and relevant committees.

• Collaboration & Communication: Collaborate closely with stakeholders across Cyber Security, Technology, Data and other relevant departments to ensure a consistent and coordinated approach to AI risk management.

• Knowledge & Expertise: Stay abreast of the latest developments in AI/ML technologies, cyber security threats, and regulatory landscape related to AI. Share knowledge and best practices with the broader organization.

• Policy & Guidance: Contribute to the development and maintenance of policies, standards, and guidelines related to the responsible use of AI within the organization.

• Challenge & Oversight: Provide independent challenge and oversight of the first line of defence’s management of AI risks.

Processes

• Second Line of Defence oversight of AI related processes.

People and Talent

• Support the training, develop and upskilling of the wider team on Security and AI.

Risk Management

• Support the effective identification, assessment and management of risk.

Governance

• Ensure good governance and management of identified risk and issues.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Data and Responsible AI teams.

• Cyber Security and Technology Teams.

• CISO’s

• Group Internal Audit

Other Responsibilities

• Embed Here for good and Group’s brand and values in OTCR TTO. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

Someone who:

• Has a deep technical expert who has practical experience ( 8+ years) working across Cyber Security, Technology and Artificial Intelligence.

• Is for a self-starter, who is willing to continually learn and develop to stay at the cutting edge of best practice.

• Can collaborate and share knowledge to help the process of upskilling the developing the broader ICS and Technology community.

• Displays intellectual curiosity and integrity.

• Is trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.

• Can balance the long-term (big picture) and short-term implications of individual decisions. Can make informed and pragmatic risk decision and provide balanced advice.

• Ability to work effectively in a team environment and lead cross-functional teams

Role Specific Technical Competencies

• Information Security Management

• Cybersecurity Risk Management

• Artificial Intelligence and Machine Learning.

• Governance, Regulation and Risk Management - Risk and Control

• Communicating Complex Concepts

• Information Security Technologies

• Emerging Technologies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Director, OTCR, Strategic & Emerging Risks (AI & ML)

Job Description