We're looking for a Support Technician to join our after-hours team, handling tickets across Microsoft AD, Azure, M365, and Exchange while Australia sleeps. The ideal candidate has 2+ years of MSP or helpdesk experience, solid grounding in Microsoft 365, Active Directory, and Windows Server, and clear, confident written and spoken English.
Requirements
- 2+ years of MSP or helpdesk experience
- Solid grounding in Microsoft 365, Active Directory, and Windows Server
- Familiarity with PSA/RMM tools (ConnectWise Manage or similar)
- Clear, confident written and spoken English
- Cool head under pressure
Benefits
- ₱70,000 – ₱90,000/month + night differential × 13
- HMO from day one — including one dependent, with dental
- Free Uprise access — 1:1 coaching with qualified psychologists or counsellors
- 10 paid study days per year, cert costs covered, pay rises for certifications
- 25 paid leave days annually
- ₱20,000 Employee Referral Program
- MVP Award — ₱10,000
- Social events, EOFY and Christmas celebrations
- Profit sharing* and loyalty bonuses*
Originally posted on Himalayas