About IMG Academy IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Position Summary As the Vice President, Data, you will lead transformative initiatives across omnichannel customer technology, enterprise data, analytics, and data science. Reporting directly to the SVP of Product, Data & Commercial Technology, this role is responsible for driving customer engagement, revenue growth, operational efficiency, and digital transformation across a multi-brand enterprise serving both B2B and B2C customers. The VP owns the strategy, execution, and evolution of the enterprise data roadmap, overseeing data infrastructure, business intelligence, analytics, and data science capabilities that enable personalized customer experiences, data-driven decision-making, and scalable business growth. This leader will also build, develop, and inspire high-performing teams while fostering a culture of innovation and engineering excellence.

You will lead two key functions:

Data Engineering & Business Intelligence: Responsible for modernizing enterprise data infrastructure, data platforms, governance, and business intelligence engineering.
Data Science & Analytics: Responsible for advanced analytics, machine learning, and applied data science to improve customer acquisition, onboarding, retention, engagement, and overall business performance.

You have a proven track record of leading complex, cross-functional transformation initiatives from strategy through execution. You excel at delivering enterprise-wide programs aligned with C-suite priorities, driving measurable business outcomes while managing long-term initiatives across internal and external stakeholders. This is a highly collaborative leadership role, partnering closely with the Chief Commercial Officer, Business Unit COOs, SVP of Product & Design, SVP of Product Engineering, executive leadership, board members, and cross-functional teams to translate strategic business objectives into scalable technology solutions and deliver an integrated commercial, product, and customer experience strategy. You are a strategic, business-minded leader who builds high-performing organizations, leads through change, and consistently delivers results. You foster a culture of accountability, collaboration, continuous improvement, and empowered teams while maintaining a strong focus on business outcomes, innovation, and engineering excellence.

Position Responsibilities:

Strategic Leadership & Vision

Define and execute a comprehensive technology strategy for commercial systems, data infrastructure, and customer engagement platforms.
Build the next-generation customer engagement "Engine,” delivering measurable improvements in customer acquisition, retention, ARPU, and EBITDA.
Build and maintain strong relationships with stakeholders from the board to practitioner- level to align technology initiatives with business objectives driving digital transformation.
Integrate data functions, unifying data infrastructure, creating self-service BI capacity, and optimizing teams to align data and analytics efforts with commercial, product, and CX goals.
Champion the shift to an integrated commercial and product strategy by enabling self- service for functional teams and delivering more high-value algorithmic work using AI/ML.

Team Leadership and Development

Build and scale a high-performing team of ~25 FTEs and consultants, including resources for Engineering, Analytics, and Data Science.
Lead the transformation of the Data organization into a value-driven (vs. technology-driven) model supporting commercial, digital product, and customer experience domains.
Guide the evolution of the team from baseline support to a mature omnichannel enablement organization leveraging data and insights to drive revenue, EBITDA and NPS.
Develop a leadership layer across Data and Engine functions through internal advancement, role re-definition, and strategic hiring to create scale and accountability for stakeholders.
Cultivate a culture of value delivery, transparency, and accountability, while driving iterative improvement, greater operational rigor and prioritization of high-value ML innovation work.

Technology Leadership

Direct the modernization of enterprise-wide data infrastructure, BI, analytics and data science tools, migrating, consolidating and standardizing tools and vendors.
Ensure alignment between BI, analytics, and Data Science initiatives and business goals, leveraging continuous testing and optimization to enhance customer and enterprise value.
Ensure alignment between commercial technology initiatives and customer-facing product roadmap, software development and integration initiatives.
Partner with external vendors including Salesforce, AWS, and implementation partners, to deliver cost-effective solutions while maintaining strategic direction and execution quality.

Cross-Functional Collaboration

Partner closely with the Chief Commercial Officer, COO for Online, COO for Campus, and SVP Product to ensure seamless execution of commercial technology strategies.
Collaborate with sales, marketing and partner leadership to align technology with operational goals, while navigating resistance and driving adoption.
Present strategies and outcomes to executive leadership and the Board, leveraging data and analysis to build consensus and drive decisions.

Knowledge, Skills and Abilities:

15+ years progressive tech leadership experience with 7+ years in senior management roles.
Experience leading large-scale, full-lifecycle digital transformation initiatives and platform consolidations in B2B and B2C settings, managing internal teams and external partners.
Experience merging disparate systems and teams, with a focus on enabling personalized customer experiences for omnichannel, multi-product customer acquisition and retention.
Proven track-record leading and executing technology and data-specific transformation initiatives delivering compelling measurable impact.
Senior-level leadership background across high-growth entrepreneurial environments and companies undergoing transformational changes in corporate development.
Hands-on experience leading teams in creating business leverage (Revenue, EBITDA, NPS) using commercial technology and customer engagement platforms to grow and scale these capabilities on a strategic basis.
Track record building and scaling high-performing technical and business-facing teams
Deep understanding of the modern data stack and its deployment for BI, Analytics and Data Science applications in commercial and product use cases, with a track record of successful implementations at scale.
Demonstrated success partnering with boards, C-level executives and cross-functional implementation teams, navigating resistance and generating buy-in from stakeholders
Superior communication skills, with an emphasis on brevity, clarity, and data-driven persuasion.
Industry experience in education, B2C, or consumer-facing products/services required.

Background Requirements:

Requires a background check upon offer

Benefits:

As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.

Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

www.ncsasports.org www.ncsasports.org/careers

NCSA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Originally posted on Himalayas

VP, Data

Job Description