We are specialists in technological transformation, combining human expertise with AI to create scalable tech solutions. As a Junior Support Analyst N2, you will be responsible for acting on N2 support for the Platforms team, interacting with clients and technical partners, and creating documentation. We offer a diverse range of benefits and a collaborative environment.
Requirements
- Essential experience in N2 customer support
- Knowledge/ Basic notion of the Atlassian ecosystem (JiraCloud, JSM, Confluence)
- English for reading and writing
- Knowledge of Google Workspace
Benefits
- Health and dental plan
- Food and meal allowance
- Childcare allowance
- Extended parental leave
- Partnership with gyms and healthcare professionals via Wellhub (Gympass) TotalPass
- Participation in Profits and Results (PLR)
- Life insurance
- Continuous learning platform (CI&T University)
- Discount club
- Online platform for free physical, mental, and well-being promotion
- Pregnancy and responsible parenthood course
- Partnership with online course platforms
- Language learning platform
Originally posted on Himalayas