Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Sales Enablement Manager supporting our international team, you'll work closely with international sales teams, their leaders, enablement peers, and cross-functional partners to execute programmes and provide ongoing training that accelerates the performance of sales professionals.

A day in the life

Develop, facilitate, and sustain engaging and impactful training sessions and programmes (both live and on-demand) for ramped and unramped AEs, including measuring impact on performance
Customise the sales motion for the SMB segment, including talk tracks and positioning
Own communications to the SMB segment
Partner with cross-functional stakeholders to develop and deliver training content
Support sales leadership in executing initiatives that drive key metrics and attainment of sales goals
Reinforce tools that enhance seller performance
Maintain training and enablement materials
Execute training events and occasional onsite meetings

What you'll need to thrive

Direct sales experience in a closing role with a track record of high performance
Proven expertise in sales methodologies such as Sandler, SPIN, Challenger, or MEDDPICC, with a demonstrated ability to drive adoption and measurable results
Previous sales enablement or training experience (formal or informal)
Proven track record of coaching and mentorship
Project management and content creation experience
Strong decision-making skills and execution ability
Strong interpersonal and presentation skills
Ability to understand the sales process and identify strengths and development areas in sellers, with a structured approach to feedback and coaching
Data-driven mindset with a habit of tying enablement work back to performance outcomes
A self-starter who thrives with autonomy and is energised by navigating ambiguity rather than waiting for perfect conditions
Natural curiosity and a genuine appetite for learning, whether that's about the product, the market, or what makes sellers tick
Enthusiasm for AI and a willingness to actively incorporate AI tools into how you work and how you build enablement
Ability to work independently and adapt in a fast-moving environment
Experience with sales tools such as Salesforce
Experience in a growth or expansion sales motion is a plus, whether through account management, upselling, or a similar capacity
Comfort working across time zones; you'll support our existing international markets and may contribute to the launch of new one.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Sales Enablement Manager

Job Description