Summary
Requires specialized depth and/or breadth of expertise in own job discipline or field. • Leads others to solve complex problems. • Works independently, with guidance in only the most complex situations. • May provide functional leadership to teams or projects. Encourages others to listen attentively and engage with the speaker by asking appropriate open[1]ended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement. • Monitors non-verbal reactions of others to identify and respond to areas of interest or concern. • Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views. • Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes. • Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results. • Sets challenging and realistic goals for others; proactively considers the business unit/function’s goals to prevent conflicts of interests and communicates goals to teams. • Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems. • Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems. • Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met. • Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data). • Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way. • Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences. • Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology. • Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction. • Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business. • Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary. • Identifies short- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives. • Manages multifaceted projects or assignments, such as projects that have several separate components, with minimal error and without missing important deliverables.
Knowledge
DevOps Skill Baseline Coding
• Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)
• Continuous Integration / Continuous Deployment
• VCS (Git Based VSC)
• family with commit, branch, merge, review process
• understand pre/post hook
• design/implement branching strategy (e.g., git flow, GitHub flow)
• design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)
• Artifact Repository
• familiar with one of the popular antifactory management tools
• CI/CD tools
• implement CI services (VCS, antifactory repo, build, release)
• Design/implement CI/CD pipeline
• Operating System familiar with Linux or Windows OS
• Cloud Skill Baseline
• Automation
• IaC
• use cloud IaC language to implement cloud resources or operation process
• use orchestration tools to organize IaC code and inject configurations
• CI/CD
• Implement CI services (VSC, Artifacts repo, build service pipeline service)
• implement CI/CD pipeline to build/deploy infrastructure or application
• design/implement best practice CI/CD
• Landing Zone (Multi Account Framework)
• Identity Access Management (IAM)
• Security ‘
• Networking Compute (VM, Container platform, Function)
• Virtual Machine workload
• Implement serverless solution for operational purpose
• Data storage, Database
• configuration management
• Secret Management
• Monitoring and Logging
• Message Queues