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Provide day-to-day IT support to the team, including troubleshooting hardware, software, and network issues.
Assist in maintaining and updating the company website (content updates, layout improvements, and performance optimization).
Collaborate with marketing or design teams to implement website enhancements and ensure a user-friendly experience.
Manage website hosting, domain, and email configurations.
Support the setup and maintenance of office devices, accounts, and access controls.
Ensure data security, perform regular backups, and assist in implementing IT policies and best practices.
Help document IT processes and provide basic technical training to employees when needed.
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Proven experience in IT support or a similar role is an advantage.
Strong knowledge of computer systems, mobile devices, and troubleshooting techniques.
Familiarity with Windows, MacOS, and/or Linux environments.
Basic understanding of networks (LAN/WAN), internet protocols, and cloud services.
Excellent problem-solving, communication, and customer service skills.
Ability to prioritize tasks and work independently or as part of a team.
Experience with web hosting platforms (e.g., cPanel, GoDaddy, AWS, etc.)
Graphic design or content management experience.
Experience managing email systems or cloud services (e.g., Google Workspace, Microsoft 365)
Opportunities for training and career growth
Supportive and collaborative team environment
Originally posted on Himalayas