Business Analyst – Workforce Analytics

Driven Brands is looking for aBusiness Analystin Workforce Analyticswho wants to make a difference!

Reporting totheManager of Analytics and Capacity Planningwhilesupporting our Auto Glass Now (AGN) brand, this roleis responsible fordelivering clear, actionable insights that inform operational decision-making.

This role collaborates with AGN leadership, translating business questions into structured analysis,identifyingperformance drivers, and delivering recommendations that influence the business.The ideal candidate isa self-starterwho can independently solve business problems, communicate insights effectively, and partner with stakeholders across the organization.

How you willOwn It:

• Partner with stakeholders across departments to understandobjectivesand define analytical needs.

• Translate ambiguous business questions into structured analysis and clear recommendations.

• Independentlydeterminetheappropriateanalyticalapproach to solve business problems and provide actionable recommendations.

• Document business logic, assumptions, KPIs, and requirements for the organization.

• Clearly communicate& deliveranalysis to audiences with varying levels of technical knowledge.

• Build andmaintainadvancedExcel-based analytical files used to support recurring and ad-hoc decision-making.

• Maintain, enhance, and updateExcel-basedforecastingmodels that supportoperational planningandcapacity decisions

• Validate data accuracy and troubleshoot reporting discrepancies across multiple data sources

Whatyou’llBring:

• 2-5 years of professionalexperience inBusinessAnalytics,Workforce Management, capacity planning, or a related analytical role.​
• Bachelor’s degree in a quantitative, business, or analytical field (or equivalent experience).

• AdvancedproficiencyinMicrosoftExcel, including advanced formulas, PivotTables, Power Query,and analytical problem-solving.

• Working knowledgewriting or using SQL queries toextract,validate, and analyzedata.

• Strong interpersonal& teamworkskills.

• Effective analytical and problem-solving skills.

• Attention to detail and strong business judgement.

• Ability to manage multiple priorities while working independently in a fast-paced environment.

AddedFuelif you have:

• Strongproficiencyin querying& manipulatinglarge datasets using SQL.

• Experienceusing Power Query or Power Pivot

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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