V108 - PI Case Support Specialist

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Job Description:

Responsibilities include, but are not limited to:

• Help maintain a positive, organized, and client-centered experience

• Ensure timely follow-ups, task completion, and case progression

• Prepare and send monthly client communication campaigns

• Support outreach efforts by posting content on social media platforms

• Conduct client intake processes and accurately gather information

• Answer incoming calls and provide professional assistance to clients

• Manage calendars, emails, and client communications efficiently

• Maintain accurate and organized case records within internal systems

• Assist attorneys with case-related administrative and coordination tasks

• Communicate with clients to provide updates and ongoing support throughout personal injury cases

Requirements:

Required Skills

• Experience in personal injury, legal support, or case coordination preferred

• Professional communication skills

• Client-focused mindset

• Strong attention to detail
• Problem-solving ability
• Excellent organizational skills
• Time management and prioritization
• Accountability and dependability
• Process adherence and task execution
• Sense of urgency and responsiveness
• Adaptability in fast-paced environments
• Team collaboration skills

• Case management coordination

Work Shift:

Originally posted on Himalayas