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Demonstrate amastery ofMergeapplicationstoprovideadvanced consultancyandhigh-qualityuser training which promotesoptimalproductutilization.
Ensure successful implementation, user acceptance testing,workflow design,clinicalchange management,super user/system administrator readiness, system configurationandtraining planning and deliveryand adoptionof theMerge Imaging solution.
Assess current state workflow and customer goals to produce workflowrecommendationand designs, configuration requirements, testing requirements, training plansand change managementstrategies.
Identifyand manage physician/clinical champion stakeholders.
Provideinput to the projectplans including but not limited totesting plans, trainingplansand go-live plans.
Ensure customer super users and/or system administratorshave the knowledge and skills to configure,trainand support the Merge Imaging solution during and after go-live.
Deliver training to super users and/or system administrators and support them in the successful support and training of end users.
Manage and support the customerduringuser acceptance testing to ensureconfiguration and customer expectationsalign before go-live to ensure a smooth transition.
Coordinate resourcing ofadditionalSolution Consultant resourcesfor end user and/or go-live support, where necessary.
Manage customer training completions and ensureaccuratereporting and tracking.
Configure the Merge Imaging solution per customer requirements and agreed-upon workflows
Support the customer during and post go-live withworkflow or applicationquestions and troubleshooting. Travel expectations are at a minimum of 75%.
Responsible,accountableand able to work well both within teams and cross-functionally.
Ability to managemultiple,concurrentcomplex workstreams within projects andmaintainmeaningful progress while collaborating with customers,cliniciansand multiple cross-functional teams.
Comfortable in high pressure situations interacting with customers andclinicians.
Demonstrated ability totake initiative to lead improvements in processes, systems, or team approaches.
Excellent verbal and written communication skills.
Outstanding teaching/training/coaching/facilitationskills;Advanced ability todeterminelearner needs based on their current knowledgeandthe customer-specific workflowand preferencesand customize training deliverybased on those requirements.
Detail-oriented with strong application and technical skills.
Strong understanding ofPACS(Picture Archiving and Communication System), VNA (Vendor Neutral Archive),HL7, DICOM,EMR (Electronic Medical Record),radiology post processing software,third party integrations (document scanning, dictation, etc.),modality workflowand configuration,Networking concepts,HIPAA, and departmental workflow.
Associate’s degreerequired;bachelor’sdegree in related healthcare discipline or information systems discipline,preferred.
Computer and information data systems experiencerequired.
5+yearswork experience inapplicableclinical environment(s).
3+ years IT work experience, withCIIP (ABII/SIIM),PARCACPAS or CPSA(HIIT)or other relevant Healthcare IT certification,preferred;SystemAnalyst orAdministration experience a strong plus.
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Flexible vacation to help you rest, recharge, and connect with loved ones
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Originally posted on Himalayas