Agente de Call Center - Call Center Agent

You will be the new point of contact for our current and potential customers, managing their telephone calls and providing accurate information. You will professionally resolve any incident presented and offer new UPS products whenever requested, as well as attract new customers.

Requirements

• Answering customer phone calls.
• Provide customers with accurate and complete information.
• Understand, establish and professionally resolve any incident presented, adapting to the guidelines provided and will offer new UPS products, whenever requested, as well as attract new customers.
• Explain actions and commitments.
• Follow security guidelines to protect our customers' data.

Benefits

• Competitive salary
• Varied work with the possibility of growth
• Continuous training
• 100% telework

Originally posted on Himalayas