What we believe
In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk?
We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do.
Our role
We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology.
What we value
You could be a good fit for Crosslake if you see yourself reflected in our guiding values:
Service. We effect change by empowering others.
Curiosity. We believe great advice starts with deep understanding.
Credibility. Our expertise is earned and proven.
Commitment. It’s our privilege to serve clients in their critical moments.
Creativity. We are inspired by the constant pursuit of better.
Overview
Crosslake Technologies is looking for a Senior Project Manager to drive delivery and release operations across our product portfolio. You will own project plans, facilitate daily scrums, manage releases end to end, and keep cross-functional teams on track. This role serves as the day-to-day point of contact for delivery and execution across the organization. When teams have questions about timelines, release status, blockers, or what's shipping next, they come to you.
With multiple products each releasing roughly monthly, the combined volume means one or more releases per week, so the ability to stay organized, communicate clearly, and hold people accountable is critical.
You will work across Engineering, QA, Product, Finance, and an external DevOps partner. This role reports to the Director of Product, freeing their bandwidth to focus on strategic initiatives, stakeholder engagement, and product direction by taking full ownership of the operational delivery rhythm. Availability for evening and nighttime releases and participation in escalation processes is required.
Responsibilites
Project Management & Strategic Alignment
- Build and maintain high-level project plans with clearly defined milestones and deadlines.
- Track progress across teams and drive accountability to keep work on schedule.
- Keep the Director of Product informed on project status and timeline risks so they can manage stakeholder alignment and priority decisions.
- Support initiative and stakeholder meetings by preparing updates, surfacing open items, and tracking action items.
Daily Scrums & Team Coordination
- Facilitate daily stand-ups for delivery teams. Crosslake operates in a continuousflow model (no sprint cycles), with daily scrums as the primary coordination touchpoint.
- Ensure blockers are surfaced, owned, and resolved. Escalate risks and dependencies early.
- Help establish lightweight approaches to measuring developer productivity as the team increasingly leverages AI-assisted development.
Release Management & Partner Coordination
- Own the release checklist from readiness through deployment, ensuring the right reviews and sign-offs are completed before anything ships.
- Schedule and run deployment meetings with the external DevOps partner.
- Manage release communications, including advance notice, day-of updates, and post-release confirmation.
- Coordinate with the DevOps partner on release schedules, account setup, and configuration tasks.
- Ensure release documentation is maintained to support compliance requirements.
- Be available for nighttime and off-hours releases, managing coordination and escalation as needed.
Operational Discipline & Process Improvement
- Keep project tracking tools and release artifacts clean and reliable so teams and stakeholders can trust the data.
- Ensure time tracking is accurate and consistent across contributors, and that the data supports financial reporting and compliance workflows.
- Proactively identify where processes create friction and work to reduce it.
- Look for opportunities to automate repetitive tasks and document workflows clearly, including AI-enabled options where appropriate.
Qualifications
- 5+ years of experience in project management within a software development environment, with at least 2 years in a senior or lead PM role.
- Able to operate independently and make day-to-day delivery decisions without needing constant direction. You know when to handle something yourself and when to escalate.
- Strong ability to build project plans, track milestones, and hold cross-functional teams to deadlines.
- Comfortable facilitating meetings across technical and non-technical audiences.
- Familiarity with release management processes, including QA gating, stakeholder sign-offs, and deployment coordination.
- Experience with project tracking and time-entry tools (Jira and Tempo experience is a plus).
- Clear written communication skills.
- Comfortable managing external partner relationships and holding them accountable to timelines.
- A mindset oriented toward reducing friction, improving processes, and using data to inform decisions.
- Willingness to be available for off-hours releases and escalation support.
What success looks like
- Project plans with clear milestones are in place, and teams consistently meet their deadlines.
- The Director of Product has reliable, up-to-date project information to drive stakeholder conversations and priority decisions.
- Releases follow a consistent process with minimal last-minute scrambling.
- Project data and time entries are reliable enough that finance and compliance workflows run without rework.
- Partner activities are tracked and completed on schedule.
- The team experiences less process friction over time.