Product Manager

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USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com

We are seeking a Product Manager for our Integration team to lead the seamless implementation, configuration, and ongoing support of various existing and new application integrations. This role is essential in driving successful integration efforts through client-focused solutioning, enabling technical configurations, and providing client support for Integration products. This role will play a critical part in strategic planning, stakeholder management, and addressing technical challenges proactively.

Key Responsibilities

• Product Lifecycle Management
• Managing the integration lifecycle, from planning and development to launch and ongoing maintenance.
• Ensuring a smooth and intuitive user experience for integrated products or features.
• Defining and tracking key performance indicators (KPIs) to measure the success of integrations.
• Ensuring that sales, marketing, and support teams are equipped to effectively communicate and support the integrated product.
• Sales Support & Solution Architecture
• Partner with Sales to provide pre-sales technical expertise and integration solutioning.
• Develop and present detailed support materials outlining integration options and benefits.
• Assist in onboarding new clients, ensuring a smooth configuration and setup process.
• Technical Configuration & Product Integration
• Collaborating with various teams (engineering, design, marketing, sales) as well as our customers to gather and document integration requirements.
• Leverage deep product and technology knowledge to accommodate diverse system configurations (e.g., dispatch, open booking, lead sections).
• Ensure our solution integrates without disrupting client business processes.
• Technical Support & Maintenance
• Overseeing API integrations, ensuring proper documentation, and troubleshooting issues.
• Validate technical configuration elements such as field mappings, data sync rules, credential requirements, and expected data flows under guidance from senior product and engineering partners.
• Ability to understand and validate technical configurations, including APIs, webhooks, field mappings, authentication, and data movement between systems.
• Collaborate with internal teams and clients to ensure successful data flow and system performance.

Qualifications

• 5+ years of experience in technical consulting, product management, or related field.
• Strong understanding of CRM systems is a plus (e.g., Salesforce, HubSpot, Dynamics, Zoho, etc.).
• A bachelor's degree in computer science, engineering, or related field is preferred.
• Experience with APIs, data mapping, and system configuration.
• Excellent communication and client-facing skills.
• Experience with tools such as Jira, Confluence, HubSpot, Salesforce, Postman, or similar systems is a plus.
• Ability to manage multiple projects and stakeholders simultaneously.

The annualized base salary for this role will range between $140,000 and $145,000.  Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees. In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.’s Recruitment Department at Recruit@usatodayco.com. Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.

Originally posted on Himalayas