Operations Manager, Pharma Events (US, Virtual, NOAM)

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

About the Role
Join our dynamic team as the Operations Manager for Pharma Events, where you'll be the driving force behind our global SMM program! You’ll oversee the smooth execution of meetings and events while fostering strong relationships with our pharmaceutical clients. Bring your expertise and creativity to solve challenges, streamline processes, and deliver exceptional service. We're looking for a leader who's as passionate about operational excellence as they are about making every event a success!

You’re Good At

• Leading daily operations for meetings and events, ensuring top-notch service and quality
• Building strong relationships with clients and stakeholders to align on priorities and needs
• Managing complex programs with multiple stakeholders and tight timelines
• Driving continuous process improvement and adoption of best practices
• Coaching and developing team members while balancing workloads effectively

You Might Also Have

• Experience in the pharmaceutical/life sciences industry, particularly with compliance requirements
• A background in financial tracking and budget management for events
• Familiarity with meeting technology platforms and standard workflows
• Skills in data reporting and operational metrics analysis
• Experience with cross-border meetings and engaging global affiliates

You Should Know

• This role is virtual and operates on Eastern Standard Time
• Up to 25% travel on an annual basis is required
• Previous management of direct reports in the Meetings & Events space, particularly the pharmaceutical industry, is a requirement

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager, Pharma Events is between $75,000 - $95,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

Originally posted on Himalayas