Local Infusion
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Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma.
Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way.
Our mission is to revolutionize the specialty infusion industry because patients deserve better. As the Product Manager, Revenue & Operations, you will play a pivotal role in scaling the business by improving efficiency across revenue cycle management (RCM) and corporate functions including Finance, Procurement, HR, Facilities Management and other internal operations with a clear mandate: identify inefficiencies, design scalable solutions, and build (or buy) systems that enable the business to grow faster with fewer resources.
This role demands strong problem-solving skills, comfort with ambiguity, and the ability to design and deliver scalable solutions that replace manual processes and fragmented tools. You will partner closely with Operations, RCM, Finance, and Engineering to build systems that enable the company to grow faster, smarter, and more sustainably.
Join us in building the internal infrastructure that powers exceptional patient care.
*This role is either based in Nashville, TN with a hybrid work schedule in our Nashville office OR based in the NJ/NY area working remotely*
Own product strategy and execution for end-to-end RCM efficiency, including billing, collections, denial management, and cash acceleration
Identify operational bottlenecks and design workflow, automation, or AI-enabled solutions to improve speed, accuracy, and output per FTE
Partner with Finance, Operations, and Engineering to translate business needs into clear product requirements and roadmaps
Define and monitor KPIs related to RCM performance, efficiency, and financial outcomes
Lead product ownership for internal corporate systems supporting Finance, Procurement, HR, Legal, and other shared services
Replace manual workflows, spreadsheets, and disconnected tools with scalable, auditable systems
Evaluate build vs. buy decisions and manage integrations with third-party platforms where appropriate
Drive adoption of new tools and workflows across internal teams through strong communication and change management
5+ years of experience in product management, operations product, or a product-adjacent operational role
Experience working with revenue cycle, billing, finance operations, or complex internal workflows
Building patient or payer-facing AI solutions in regulated environments (HIPAA)
Strong problem-solving skills with the ability to operate effectively in ambiguous environments
Exceptional organizational skills and ability to prioritize high-impact work in a fast-paced setting
Excellent communication and interpersonal skills, with a proven ability to collaborate cross-functionally
Comfort working with data, metrics, and financial outcomes to inform decision-making
Healthcare or regulated-industry experience
Experience building internal tools, automation platforms, or operational systems
Familiarity with workflow engines, analytics tooling, OCR, or AI-assisted products
Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
Medical, dental, and vision insurance through our employer plan
401(k) — as an early-stage startup, and we match!
15 Days PTO — and we want you to take it!
Competitive paid parental leave and flexible return to work policy.
We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.
We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
Originally posted on Himalayas