SDS provides market leading software solutions to housing providers, serving the industry since 1994. From modest origins, SDS now stands as an internationally acclaimed software powerhouse. Our innovative software solutions enable our customers to manage every phase of their property development.
Since we’re a fully remote company, we offer a flexible, collaborative environment that empowers you to do your best work – wherever you are.
The Role
The Training Manager will work within the professional services function of SDS, assisting in driving revenue growth through the development and execution of a comprehensive strategy. Reporting to the Head of Operations, this remote role offers autonomy and the opportunity to shape a key area of the business, making a significant impact on its success.
Key Responsibilities
- Collaborate with the existing Training & Consultancy Manager and the wider professional services team on customer and internal projects
- Deliver high quality training on our software products
- Support the professional services function in achieving monthly, quarterly, and annual revenue results
- Generate leads for professional services (from existing customers), nurture and close sales
- Collaborate with other departments to align professional services with product offerings and customer needs.
- Identify opportunities to enhance service offerings, ensuring they meet the evolving demands of customers and/or market.
- Align with KPI’s set for the Professional Services team and actively contribute to meeting targets.
Experience and Skills
- Experience working in a training or professional services team
- Proven software training experience within a SaaS or technology environment
- A strong track record of executing strategies that drive revenue growth.
- Excellent organisational skills, ability to meet and exceed deadlines.
- The ability to work autonomously on own initiative.
- Exceptional communication and interpersonal skills, with a talent for building relationships at all levels.
- Experience in and knowledge of the Housing industry is a plus
- Experience working in a remote environment is a plus.
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Originally posted on Himalayas