USER EXPERIENCE RESEARCHERS PTE. LTD.
Operator Engineer (Data Centre Operations0
Visa Source Listed
📍🇸🇬 Singapore📅13h ago
S$36,000—S$84,000/ year
≈ ₹23L — ₹53L per year
Automation Management in Product DevelopmentFollowing InstructionsProduction Performance ManagementService Improvementreusable solutionsDrivingOperations ExperienceNetwork TroubleshootingLeading PeopleData Center ManagementEscalation ProcessIncident HandlingStakeholder ManagementHealth & Safety ComplianceFacilitation
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Job Description
Key Responsibilities:
- Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
- Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
- Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
- Being accountable for resolving the incident with workaround or permanent solution.
- Participate in troubleshooting system and network connectivity problems before escalation.
- Monitoring production metrics and performance indicators to ensure targets are met.
- Ensuring compliance with safety and regulatory standards in production.
- Other ad-hoc duties as instructed.