The Senior Program Manager, Partnerships is responsible for the day-to-day execution, coordination, and delivery of IHA Performance Measurement Programs supported by Cozeva. This role partners closely with the Director of Partnerships, IHA to operationalize program strategy and ensure accurate, timely, and compliant delivery across CalPERS, CAPCI, and AMP/Atlas.
This role is highly execution-focused and requires strong program management discipline, technical fluency, and stakeholder coordination skills to manage dependencies across IHA, participating health plans, and internal Cozeva teams.
Responsibilities:
Program Execution & Delivery
- Manage day-to-day execution of assigned IHA programs, ensuring milestones, deliverables, and timelines are met.
- Track program requirements, data submission schedules, testing cycles, and reporting deadlines.
- Maintain detailed program plans, risk logs, issue tracking, and resolution workflows.
Technical & Operational Coordination
- Translate documented program requirements into actionable tasks for data, product, and engineering teams.
- Coordinate development, validation, and release activities tied to program needs.
- Monitor data ingestion, analytics outputs, and reporting accuracy; flag issues and drive resolution.
Health Plan Implementation Support
- Partner with Customer Success and Implementation teams to support onboarding, training, and ongoing operational needs for participating health plans.
- Ensure health plans receive clear documentation, timelines, and support pathways for program participation.
- Track data submission compliance and support issue resolution in collaboration with internal teams.
Stakeholder Communication & Coordination
- Serve as a key operational point of contact for IHA program teams and internal stakeholders.
- Prepare and distribute program communications, status updates, and meeting materials.
- Support governance forums, working groups, and operational check-ins.
Reporting & Program Transparency
- Maintain program dashboards and tracking tools to ensure visibility into status, risks, and dependencies.
- Escalate issues, risks, and decision points to the Director of Partnerships, IHA with clear context and recommendations.
- Support continuous improvement by documenting lessons learned and operational enhancements.
Requirements
- 5+ years of experience in healthcare operations, value-based care, or health plan management.
- 5+ years of experience directly in health care performance-based program management (health plan, vendor, consortium, public health organization).
- 5+ years of experience with program and project management methodologies (PMI, Agile).
- Manage complex, multi-project environments.
- Expertise in resource planning and risk management.
- Experience managing large-scale programs and cross-functional teams.
- Influence senior stakeholders and drive strategic initiatives.
- Bachelor's degree in Business, Information Systems, or related field.
- PMP or PgMP certification preferred.
- Strong organizational and execution skills with attention to detail.
- Ability to work cross-functionally with technical and non-technical teams.
- Clear, proactive communicator capable of managing multiple stakeholders and priorities.
Competencies:
Collaborates
- Identifies and builds partnerships to meet shared goals.
- Readily partners with others to meet objectives and shares credit for contributions.
- Demonstrates cooperation that earns support of others.
Plans and Aligns, Resourcefulness
- Plans and prioritizes work to meet the goals of the business.
- Breaks down objectives into plans and actions to achieve significant milestones.
- Anticipates and readily adjusts plans.
- Maintains organization of resources to support efficiency.
Communicates Effectively
- Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose.
- Leverages emotional intelligence to adapt to the emotions and intentions of others.
Strategic Mindset
- Considering future possibilities or roadblocks and creating strategies to drive results.
- Anticipates future trends and implications of decision.
Situational Adaptability & Flexibility
- Adapts approach in real time to respond to different situations.
- Thinks quickly and readily adapts behavior in the moment.
- High level of versatility.
Balances Stakeholders & Manages Conflict
- Anticipating and balancing the needs of multiple stakeholders and multiple projects.
- Highly prepared and knowledgeable about expectations.
- Delivers fair and flexible response to stakeholder needs.
- Handling conflict situations to resolution effectively and professionally.
- Applies fair decision-making to balance competing interest mediating any points of abrasion.
Benefits
WORKING AT VATICA HEALTH ADVANTAGES
Prosperity
- Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
- Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
- 401k plans– we want to empower you to prepare for your future
- Room for growth and advancement- we love our employees and want to develop within
Good Health
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
Happiness
- Excellent PTO policy (everyone deserves a vacation now and then)
- Great work-life balance environment- We believe family comes first!
- Strong supportive teams- There is always a helping hand when you need it
Originally posted on Himalayas