The Production Support Coordinator will play an active role in the loan manufacturing process, partnering with the Processing Team to identify documents/verifications needed for loan files and ensure quick receipt of needed items. The role involves validating data, ordering and processing third-party documents, and updating records in Encompass (LOS).
Requirements
- Validate data obtained from the customer, Loan Originator, and all third-party sources
- Order and process verifications of employment, evidence of insurance, and other necessary third-party documents/verifications needed for loan approval based on SOPs
- Update records in Encompass (LOS) and keep the processing team apprised on progress
- Promptly communicate with loan stakeholders on any issues that arise
- Build and maintain cohesive relationships with internal and external stakeholders
- Maintain company service level and turn-time standards
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Stock options
- Flexible work arrangements
Originally posted on Himalayas