We're seeking a talented Subscription Specialist to join our team. As a Subscription Specialist, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and ultimately retain their business.
Requirements
- Previous experience in working with SMB to mitigate cancellations and retain clients
- Experience managing high volume queue based work with attention to detail
- Strong background handling a high volume of requests through phone and email
Benefits
- Paid Time Off (PTO)
- Home internet stipend
- Medical, dental, and vision benefits
- Maternity/paternity leave program
- Employee Assistance Program (EAP)
- Professional Development Reimbursement Program
- 401(k) retirement savings plans (Pre-Tax and Roth)
- Flexible Spending Accounts (FSA) - Medical & Dependent Care
- Health Savings Account (HSA) with company contribution
- Healthy at Houzz program
Originally posted on Himalayas