As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical infrastructure modernization initiative. This role combines strategic leadership with hands-on technical expertise as we transition from traditional data center infrastructure toward a more cloud-native architecture while maintaining our industry-leading 99.999% uptime commitment.

You'll lead a team responsible for both our AWS-based cloud network infrastructure and physical Points of Presence (POPs) hosted in colocation facilities, driving automation initiatives and architectural evolution while ensuring the reliability our customers depend on.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! Backfill: This position is for an existing vacancy.

The Impact You’ll Have

Leadership & Team Management

Shape the careers of a talented team of network and software engineers by creating an environment where technical excellence and operational mastery go hand in hand
Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard
Drive talent strategy through performance management, career development planning, and bringing exceptional people into the organization
Serve as a connective force across security, platform, and infrastructure teams, turning siloed expertise into unified outcomes

Infrastructure Modernization & Strategy

Lead a pivotal transformation — moving Marqeta's infrastructure from physical data centers to a cloud-native network architecture that scales with the business
Champion automation by leveraging Terraform and infrastructure-as-code practices, meaningfully reducing manual operations and accelerating delivery
Own the strategic roadmap for right-sizing our physical POP footprint without ever compromising service reliability
Design network solutions that are as secure as they are scalable, directly enabling Marqeta's growth and evolving business needs

Technical Operations & Hands-On Engineering

Stay sharp at the hardware level — bringing hands-on expertise with Cisco switches, Palo Alto firewalls, and data center infrastructure to every decision you make
Architect and optimize AWS cloud networking (VPCs, Transit Gateways, Direct Connect, and beyond), setting the foundation for a resilient cloud presence
Protect 99.999% uptime through proactive monitoring, sharp incident response, and a relentless commitment to optimization
Be the expert others turn to when complex network issues arise — leading troubleshooting across both cloud and on-premises environments

Corporate Network Management

Take full ownership of Marqeta's corporate network infrastructure, from our Oakland HQ to every remote office location
Oversee the Cisco Meraki platform — wireless access points, security appliances, and network management — ensuring everything just works
Deliver secure, reliable Wi-Fi access across all corporate locations, setting the connectivity bar for a distributed workforce
Own ISP relationships and circuit management, ensuring our HQ and office locations always have the bandwidth and redundancy they need
Partner with the security team to implement and uphold corporate network security policies that protect the business without slowing it down
Remove friction for our hybrid workforce — ensuring seamless, consistent connectivity whether employees are on-site or remote
Plan ahead, managing corporate network capacity so infrastructure never becomes a bottleneck as Marqeta grows

Vendor & Stakeholder Management

Cultivate strategic relationships with colocation providers like Equinix and key network hardware vendors, keeping Marqeta's infrastructure competitive
Negotiate contracts and SLAs that meaningfully optimize both cost and performance outcomes
Translate network strategy into business value by aligning capabilities with cross-functional stakeholder needs
Bridge the gap between technical and non-technical audiences — communicating complex concepts and project progress with clarity and confidence

Who You Are

You bring 7+ years of network engineering experience in production environments and at least 3 years leading and developing technical teams
You're a hands-on Cisco expert — deeply comfortable with switching platforms and routing protocols like BGP and OSPF, and confident in your ability to operate at both a strategic and technical level
You've architected and managed Palo Alto Networks firewall deployments and understand how network security decisions ripple across an organization
You have deep, practical knowledge of AWS cloud networking — VPCs, Transit Gateways, Direct Connect, CloudFront, Route53 — and know how to design for resilience at scale
You have a track record of owning and maintaining high-availability networks at 99.9%+ uptime, and you take that standard personally
Infrastructure-as-code is part of how you work — you're experienced with Terraform and understand the value of treating infrastructure like software
You think in systems and automate by instinct — with a strong foundation in network automation, scripting, and DevOps practices that help your team move faster with fewer errors
You're as comfortable in a vendor negotiation or colocation facility conversation as you are in a technical design review
You hold a Bachelor's degree in Computer Science, Information Systems, or have built equivalent expertise through hands-on experience

Nice-To-Haves

Experience working in payments, financial services, or another highly regulated industry — you already understand what it means to operate in a high-stakes compliance environment
Familiarity with PCI-DSS or other compliance frameworks, and how they shape network design and security decisions
Industry certifications such as CCIE, CCNP, PCNSE, or AWS Advanced Networking that demonstrate your depth of expertise
Hands-on experience with network observability tools and practices, and a habit of using data to stay ahead of issues before they become incidents
A background in leading infrastructure modernization or cloud migration initiatives — you've navigated the complexity before and know how to bring teams along for the journey
Experience with SD-WAN technologies and an understanding of how they fit into a modern, distributed network architecture

Typical Process

Application Submission
Recruiter phone call
Hiring manager video call
Virtual “Onsite” consisting of 4-5, 45 min calls
Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: $177,100 - $221,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

Multiple health insurance options
Flexible vacation time
Retirement savings program with company contribution
Equity in a publicly-traded company
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
Family-forming benefits and up to 20 weeks of Parental Leave

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

Senior Manager, Network Operations

Job Description