Manage daily administration within ServiceM8. • Accurately enter and update job information. • Prepare insurance reports and supporting documentation using Google Docs. • Assist with invoicing administration and job close-out processes. • Maintain organized digital records and documentation. • Coordinate customer communications via SMS through ServiceM8. • Follow up outstanding information required to complete jobs. • Monitor job progress and update internal records. • Assist with scheduling administration where required. • Escalate urgent customer enquiries to the owner. • Reconciling Xero general expenses and invoices. • Support general business administration as required.