Paubox
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About Paubox
Paubox is a remote-first B2B startup changing the game around HIPAA compliant communication, providing secure communication for modern healthcare. We are a series A company with over 8,000 customers that leverages customer feedback to build innovative email security solutions that our customers love. Our patented email security features protect healthcare organizations from internal and external cybersecurity threats, all with an unwavering focus on ease of use, security, and reliability.
Pauboxers are an eclectic group of individuals from across the US, who find commonality in our customer-driven mission to make secure communication easier in healthcare.
At Paubox, we strive to create a remote workplace that is diverse, inclusive, and transparent. But being remote doesn’t stop us from building connections! Pauboxers connect through casual non-work Slack channels, monthly virtual company events, one-on-one virtual coffee chats, and the occasional team or company-wide offsite retreat.
About the role
Paubox is looking for a VP of Customer Success to modernize our full post-sales operation, overseeing three functions: tech support, customer implementation, and customer success.
In this pivotal role, you will be at the forefront of innovation, leading our AI initiatives to modernize how we support, retain, and grow our 8,000+ customers. If you thrive in fast-paced startup environments and are passionate about building world-class customer experiences through both human connection and cutting-edge technology, we want to hear from you.
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Paubox is an equal opportunity employer. All qualified applicants will be considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes.
We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.
This is a full-time remote position, and requires individuals to operate a company-provided computer effectively for the duration of their workday.
Originally posted on Himalayas