Greenhouse is looking for a Technical Support Specialist to join their team. The role involves providing technical support to customers, troubleshooting issues, and expanding knowledge of the company's products and technical skills. The ideal candidate is an advocate, problem solver, and communicator who can work effectively in a remote environment.

Requirements

2+ years customer-facing work experience on both email and live chat channels
Experience using Zendesk required
SaaS experience
Excellent problem-solving and analytical skills
Proven perseverance when resolving customer requests

Benefits

Generous Paid Time Off
401k Matching
Tuition Reimbursement

Originally posted on Himalayas

Technical Support Specialist

Job Description

Requirements

Benefits