Corporate Data Collection Officer (up $3300, yearly renewable)

Work Arrangement:
Salary: $3,000 - $3,300
Working Duration: Up till 31 Dec 2026
Work Location: Novena / Clark Quay


Responsibilities:

• Assist respondents to complete selected surveys online or via manual collection. Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned
  

Requirements:

• Minimum A Levels qualification or equivalent.
• Candidates with work experience in survey operations, sales, customer service, call center would be advantageous.
• Proficient in Excel and Internet Usage

By participating in the virtual meeting, I hereby give my consent to PERSOL Singapore Pte Ltd("PERSOL") and its local and overseas subsidiaries and affiliates to video/audio record my interview/presentation without expectation of compensation, now or in the future. I understand that the video/audio will be shared with the prospective employers for evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. I hereby release PERSOLand its affiliates, its legal representatives and employees from all claims and liability for any violation of any personal or proprietary right I may have in connection with such use. I understand that such recordings, in whatever medium, shall remain the property ofPERSOL and its affiliates.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy:https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com.