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Our SMB Revenue Strategy & Operations (RSO) team is seeking a highly analytical and strategic individual to drive impact across our SMB sales team. This role holds a global remit with a crucial and deep focus on scaling our SMB business. The SMB business works through self-serve initiatives and third party vendors to support our advertisers in driving business outcomes through advertising on the Reddit Platform. You will be pivotal in driving sales rigor, providing business insights, and propelling the sales strategy and operational effectiveness across our SMB Sales team. This role will lead diverse, high-impact projects focused on go-to-market (GTM) motions and operational excellence for a rapidly growing part of the business.

Location: Strong preference for this role to be based out of our New York office 2-3 days a week

Responsibilities: This role requires a leader who can operate seamlessly between deep analytics that are then translated to operational and or strategic improvements for our Sales Team.

Reporting & Forecasting: Develop rigorous reporting and forecasting analyses on weekly/ monthly/ quarterly basis to track sales pipeline progress, meeting and pitch velocity, productivity, and growth in existing clients and acquisitions. Working with our central analytics partners to scale best practices and standardize across our lines of business.
Sales Insights & Action Plans: Understand and deep dive into the business to understand opportunities for growth and diagnose key issues. Partner with sales, marketing, product or other RSO leads to translate insights into action plans.
Strategic Collaboration: Partner with other RSO leads, Sales, Marketing, Product, Central Operations, and other cross-functional stakeholders on projects aimed at increasing sales productivity, operational efficiency, and revenue incrementality.
Process Optimization: Build automation and scalability, optimize operational processes, and ensure seamless integration with systems, tools, and technology.
Planning: Lead and / or support in the annual and quarterly sales planning processes, including the development of business plans, operating models, customer segmentation, and resource allocation. Leading project management efforts for seamless implementation across cross functional teams.
Go-to-Market Strategies: Develop and recommend strategies for SMB in close collaboration with senior sales and cross-functional leaders.

Qualifications:

Educational Background: Bachelor’s degree or higher.
5+ years of relevant work experience in sales operations, business operations, consulting, investment banking, or similar roles, 8-12 years of post-grad experience.
Experience in the advertising industry and vendor led sales organizations is preferred.
Data Proficiency: Skilled in researching and analyzing complex and large data sets. Master in Excel and proficient in SQL.
Cross-Functional Collaboration: Experience working across multiple business units, especially sales and finance, with a proven ability to influence and collaborate for successful program implementation.
Strategic and analytical capability: Strong strategic thinking and business intuition, excellent analytical skills with a structured problem-solving approach.
Communication Skills: Excellent verbal and written communication abilities.
Adaptability: Comfortable working in ambiguous environments
Service Mindset: Mission first, team player, energy giver
Winning Mindset: Proactive, ambitious, practical and get results with urgency, thrive in a fast-paced environment

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$180,200—$252,300 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Revenue Strategy & Operations Lead

Job Description