1) Job Overview

The Supplier Partnerships Manager is a strategic business leader accountable for the strategy, performance, and long-term evolution of external supplier-facing partnerships. This role directly enables payment adoption, straight-through processing (STP), and Network-of-Networks payment initiatives. The ideal candidate will ensure that partner solutions drive incremental payment revenue, elevate the supplier experience, and scale efficiently across the AvidXchange network.

Core Partnership Categories Include:

Payment Processors
STP / AR Automation Providers
Network-of-Networks Partners

2) What You'll Do

Strategic Partnership & Governance

Strategic Partnership Ownership: Serve as the single business owner for assigned external partners, driving partnership strategy, performance outcomes, and long-term value creation.
Relationship & Governance Management: Act as the primary escalation and governance point with partner leadership to ensure productive, results-driven, and mutually beneficial relationships.
Contract & Commercial Management: Partner with Legal, Finance, and Procurement to renegotiate, amend, and optimize existing contracts and commercial terms over time.

Performance, Finance & Optimization

Performance Management & Optimization: Define and track KPIs, scorecards, and quarterly business reviews focused on revenue impact, adoption, operational efficiency, and supplier experience.
Financial Planning & Forecasting: Collaborate with Finance to build budgets, forecasts, and long-range financial plans tied to partner-driven initiatives and revenue streams.
Partner Evaluation & Solutioning: Identify, evaluate, and recommend new partnership opportunities; lead solution design and business case development to determine strategic fit and ROI.

Cross-Functional Design & Alignment

Cross-Functional Decision Enablement: Work across Product, Sales, Supplier Growth, Finance, Legal, Risk, and Technology to establish a clear decision matrix when multiple partners operate in the same functional space.
Service & Solution Design: Partner cross-functionally to ensure external solutions are integrated into AvidXchange workflows in a way that supports automated data and funds transmission, strong customer experience, and scalability.

3) What We're Looking For

Experience & Education

Education: Bachelor’s degree in business, finance, technology, or a related field (or equivalent professional experience).
Professional Experience: 3–7 years of experience in partner management, vendor management, strategy, payments, fintech, or adjacent domains.
Commercial Expertise: Demonstrated experience negotiating and managing complex commercial agreements alongside partnerships tied to revenue generation and/or operational scale.

Technical Skills & Core Competencies

Core Capabilities: Advanced proficiency in Excel, PowerPoint, and CRM/partner management tools (Salesforce preferred).
Strategic Partnering: Proven ability in strategic partner and stakeholder management, combined with cross-functional influence without direct authority.
Business Acumen: Strong analytical, financial, and business case development skills, alongside contract negotiation and commercial structuring.
Risk & Innovation: High risk and compliance awareness (data, payments, regulatory), paired with process improvement and service design thinking.
Execution: Executive-level written and verbal communication skills, backed by high attention to detail and executional rigor.

Key Success Metrics

Incremental payment revenue driven by partner-enabled initiatives.
Improvement in payment adoption and STP penetration (VCC %).
Improvement in net VCC financial performance (success rate, BIN rate, fees, rebates, limits, etc.).
Supplier experience improvements tied to partner workflows (CSAT, effort reduction, issue resolution).
Time-to-market and scalability of partner-enabled solutions.
Performance of partners against defined SLAs, KPIs, and financial commitments.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:

18 days PTO*
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare

High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents

401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange**
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250***
Hybrid Workplace Flexibility
Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Must be full-time for at least 3 months

***Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Originally posted on Himalayas

Supplier Partnerships Manager II

Job Description