Customer Service Representative position at lastminute.com, working remotely or from Madrid, Spain, helping customers succeed and providing clear and friendly support in French and English.
Requirements
- Strong verbal and written communication skills in French and Spanish
- Availability to work rotating shifts, including weekends
- At least one year of experience in Customer Support services
- Thorough and meticulous with extreme attention to detail
- Proactive team player
Benefits
- Shorter working week (36h as full time)
- Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EU
- Access to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths
- 2 paid days off per year for volunteering purposes
- Occasional social events to foster connections among colleagues
- Travel industry discounts and flash exclusive staff fares
- Leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws
Originally posted on Himalayas