Overview
We are looking for a Senior Quality Assurance Engineer to own and evolve the quality strategy for our North American engineering team. You will work in a remote team environment, working closely with mid and junior-level QA engineers, software engineers, and SRE to ensure we deliver secure, reliable, performant, and user-friendly features at a high velocity.
Responsibilities:
Hands-on Testing & Automation
- Design and execute test plans, test cases, and test scripts for new and existing features in a Drupal + Vue.js stack.
- Develop and maintain automated test suites (UI, API, and integration tests) and integrate them into CI/CD pipelines.
- Perform exploratory testing to uncover edge cases and usability issues that automated tests might miss.
Collaboration & Requirements Quality
- Collaborate with Product and Engineering to review requirements, UX designs, and technical specs for testability and clarity.
- Collaborate with other internal QA engineers located in European time zones.
- Participate in agile ceremonies (refinement, sprint planning, daily standups, retrospectives) as the voice of quality.
- Provide clear, actionable feedback on defects, risks, and release readiness.
Release Readiness & Production Quality
- Define and monitor entry/exit criteria for releases; provide go/no-go recommendations.
- Partner with SRE/Engineering on environment readiness, test data management, and release validation.
Leadership & Mentorship
- Mentor other QA engineers and developers on testing best practices and shift-left testing.
- Participate in root-cause analysis for major incidents and drive preventive measures (e.g., new tests, improved processes).
- Champion quality culture, encouraging ownership of quality across the entire team.
Qualifications
- 7+ years of professional experience in software quality assurance or software testing, with significant experience in web-based SaaS products.
- Hands-on experience with generative AI such as Claude Code for automated tests, workflows, and other automations.
- Strong background in writing and executing test plans, test cases, and test scripts in tools such as PHPUnit, specifically with Drupal or similar PHP-based CMS/platforms and MySQL; and with Cypress or Playwright for testing modern JavaScript frontends, preferably Vue.js (React/Angular experience acceptable with willingness to learn Vue).
- Functional, regression, integration, and end-to-end testing in balance with modern automated test practices.
- API testing via Postman, REST clients, and automated API tests.
- Integrating automated tests into CI/CD pipelines.
- Strong understanding of SDLC, agile methodologies, and shift-left testing concepts.
- Excellent analytical, problem-solving, and communication skills, including the ability to clearly articulate risks, tradeoffs, and recommendations to technical and non-technical stakeholders.
- Experience working with bug/issue tracking and documentation tools (e.g., Jira, Confluence).
Preferred/Additional Skills
- Experience in a SaaS environment with frequent, incremental releases.
- Security-conscious testing and working in regulated or compliance-oriented environments.
- Cross-browser and cross-device testing.
- Exposure to containerized environments using Docker, Kubernetes, and AWS.
Personal Attributes
- Ownership mindset: you see quality as a product, not just a phase.
- Strategic and analytical: you approach complex problems with a structured, data-driven mindset to uncover risks and improve testing effectiveness.
- Curious and proactive: you seek out edge cases and risks rather than waiting for them to appear.
- Collaborative: comfortable partnering with engineers, product managers, and stakeholders.
- Pragmatic: able to balance thoroughness with speed, and automation with smart manual testing.
- Empathetic to users: you advocate for the end-user experience in every release.
What We Offer
- Opportunity to shape the quality strategy of a mature SaaS product with real customer impact.
- A flexible remote work environment supporting distributed teams.
- Emphasis on quality, accessibility, and sustainable product development.
- Collaboration with cross-functional teams focused on long-term platform success.
- A culture that values clear communication, collaboration, ownership, and continuous improvement.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers