Senior Wellbeing Coordinator

Position Overview

At EPIC, we believe wellbeing drives performance, engagement, and long-term success. As a Senior Wellbeing Coordinator, you’ll play a key role in bringing that vision to life for our clients.

In this role, you’ll partner closely with our National Wellbeing and Health Management Practice to deliver high-impact programs that support employee health and organizational outcomes. You’ll blend hands-on program execution with client-facing partnership—serving as both the engine behind seamless delivery and a trusted resource to consultants and account teams.

If you thrive in a fast-paced, client-focused environment and enjoy turning strategy into action, this is an opportunity to make a meaningful impact at scale.

What You’ll Do

Drive Wellbeing Program Delivery

• Lead the end-to-end execution of onsite and virtual wellbeing initiatives (health fairs, flu clinics, screenings, campaigns, and more)
• Manage logistics, timelines, and deliverables across multiple client programs simultaneously
• Coordinate vendors, confirm scheduling, and oversee live event execution—including troubleshooting when needed
• Monitor participation and outcomes to ensure programs deliver measurable results

Partner with Clients

• Serve as a day-to-day point of contact for assigned clients
• Build strong, consultative relationships through proactive communication and responsiveness
• Support consultants and account managers with program insights, recommendations, and follow-ups
• Ensure all deliverables are completed on time and aligned with broader client wellbeing strategies

Manage Projects & Vendors

• Oversee vendor sourcing, coordination, and performance management
• Maintain organized project plans, timelines, and documentation across initiatives
• Support budgeting processes, including tracking expenses and invoice coordination

Measure Impact

• Track engagement, outcomes, and key metrics across programs
• Contribute to client reporting and presentations that demonstrate value and ROI
• Maintain accurate records of activities, milestones, and performance data

Contribute to a Growing Practice

• Collaborate across teams to support integrated client strategies
• Help improve processes, tools, and scalable ways of working
• Support onboarding and mentoring of junior team members
• Stay current on wellbeing trends, compliance considerations, and industry best practices

What We’re Looking For

• 3–5+ years of experience in wellness, benefits, healthcare, or client/account management
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Experience working in a client-facing, service-oriented environment
• Proven ability to coordinate complex programs or events from start to finish
• Excellent communication skills—written and verbal
• Detail-oriented with strong problem-solving skills and accountability
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word)
• Experience with an employee benefits brokerage firm is preferred

Key Strengths for Success

• Relationship-building and client service mindset
• Strong organizational and project management capabilities
• Vendor coordination and cross-functional collaboration
• Data tracking, reporting, and insight generation
• Adaptability, ownership, and a proactive approach