AU RTO Student Services Administrator (WFH) | ZR_1292_JOB

• Support student admissions, enrolment, and onboarding activities.
• Respond professionally to student and stakeholder enquiries via phone and email.
• Maintain accurate student records and documentation.
• Perform data entry across multiple administrative systems.
• Monitor student progression and update records as required.
• Prepare routine reports and administrative documents.
• Ensure compliance with established policies, procedures, and quality standards.
• Collaborate with internal teams to deliver efficient student support.
• Manage multiple administrative tasks while meeting deadlines.
• Identify opportunities to improve administrative processes and service delivery.

Requirements

Required Qualifications (Must-Have):

• Minimum of 2 years' experience in administration, student support, or a similar administrative role.
• Experience managing phone and email enquiries.
• Strong data entry and document management skills with high attention to detail.
• Proficiency in Microsoft Office and email platforms.
• Experience using databases, CRM systems, or other administrative systems.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to work independently in a fully remote environment.
• Student-focused approach with a commitment to delivering excellent service.

• Experience working within an Australian Registered Training Organization (RTO).
• Experience in student administration or the education and training sector.
• Background in healthcare administration, shared services, BPO, or another structured administrative environment.
• Familiarity with compliance-driven administrative processes.

When you join PeoplePartners, you're joining more than a workplace—you're becoming part of a team that values your growth, wellbeing, and success. Here's what you can look forward to:

• Great Place to Work certified culture that puts people first.
• Fully remote work setup with genuine work-life balance.
• Opportunity to support a respected Australian education organization.
• Career development and international exposure.
• Ongoing learning and professional development opportunities.
• Collaborative, supportive, and inclusive team environment.
• Fun employee engagement activities and recognition programs.
• A culture built on trust, accountability, and continuous improvement.
• The opportunity to make a meaningful impact on students' learning journeys every day.