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Responsibilities
• Operate and continuously improve company's Azure- based SaaS platforms to meet SLAs and support growth.
• Maintain and troubleshoot infrastructure, including incident response and on-call participation.
• Improve reliability through monitoring, alerting, and proactive performance management.
• Work closely with engineers, operations teams, and stakeholders to deliver reliable outcomes.
• Maintain runbooks, operational standards, and support mentoring across teams.
Requirements
• Bachelor in Computer Science with 3 years experience in Azure cloud
• Experience operating and supporting SaaS platforms in Microsoft Azure.
• Experience operating and troubleshooting IIS with .NET applications.
• Experience with SQL Server and Azure SQL Managed Instance.
• Solid knowledge of monitoring, logging, and tracing (Datadog experience is a plus).
• Strong analytical and problem-solving skills during incidents.
• Experience with Kubernetes, containerisation, and supporting tools.
• Collaborative communicator who thrives in cross-functional, fast-paced environments.
• Good to have experience in Scripting or automation skills (C# is a plus), experience with Remote Desktop Architecture, basic Linux experience
• Security-focused engineering or compliance experience.
• Experience with Infrastructure-as-Code, particularly Terraform.
• Customer-facing incident communication experience.
Licence no: 12C6060