Category Manager (WM)

Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!

Reporting to the General Manager of Wolt Market Greece, the Category Manager is responsible for building and managing the assortment and trading plan, including pricing and promotions. The role also involves developing strong relationships with suppliers and taking full ownership of category performance across assigned categories in the Greek market.

The Category Manager works closely with Wolt Market stores to ensure the right assortment on every location, Content team, and Supply Chain to ensure that there is always stock. The person also works with retail partners to ensure constant optimisation of trading performance. Other key stakeholders include operations, marketing, and data teams to define and develop all necessary reporting, data models, tools and products to drive category performance in local stores.

You’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. 

What you’ll be doing:

• Having full ownership of assigned category performance, including forecasting, monitoring, reporting on the business. 
• Contributing to driving projects and trading strategy to achieve business goals.
• Defining and continuously updating Wolt Market’s assortment at a store level to meet customer needs and optimise order economics.
• Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
• Influencing the design of the categories, as well as contributing to new product groups and improving the customer experience to deliver growth.
• Creating business plans for new opportunities and developing and executing project plans for the launch of new features, incorporating merchandising and pricing strategies.
• Working cross-functionally with counterparts across in-stock management, marketing, finance, and retail systems to operate and grow the business.
• Continually improving and automating manual processes to enable the team to scale better as the business grows.

Our humble expectations:

• Three (3) years of solid experience in category management, with a proven track record of delivering results.
• Experience in non-food categories is a strong plus
• Background in online grocery, traditional grocery retail, or e-commerce, ideally in fast-paced or scaling environments.
• Strong communication skills and experience in negotiating with both internal and external stakeholders.
• Excellent analytical skills.
• Ability to think both strategically and operationally, with strong attention to detail.
• Professional English and Greek is a must